Community Forum

A space for your audience to gather, share and stay invested between launches.

Overview

What is Community Forum?

Primary Service
Experience Design
Discipline
Responsive Web, SaaS

A community platform is a place your audience gathers that you own, rather than renting space on somebody else's network. Threads, profiles, moderation tools, notifications and the structure that keeps a busy space navigable. We design the experience and build it, usually on an existing platform rather than from scratch, because the hard part is not the software. The hard part is making somebody's first visit feel welcoming instead of like walking into a conversation already in progress.

Community Forum sits under Experience Design, drawing on Responsive Web and SaaS.

Who it’s for

Who needs Community Forum?

You have an audience spread across a Discord, a subreddit and an email list, and none of it is searchable or yours. Maybe support questions get answered by the same three people over and over. Maybe you want a space that still exists if a platform changes its rules. If your audience is small and already happy where they are, moving them is harder than it sounds.

Attach rate

Often paired with

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